Privacy Policy

1. Introduction

SampleLedger (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read it carefully. By using the Service you consent to the practices described here.

2. Information We Collect

We collect the following categories of information:

• Account information: name, work email address, and organization name provided during registration.
• Business data: sample records, color variants, design numbers, fabric specifications, and other data you enter into the Service.
• Usage data: pages visited, features used, timestamps, IP address, browser type, and device information collected automatically.
• Communications: messages you send us via contact forms or email.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process transactions and send related information such as invoices.
• Respond to comments, questions, and support requests.
• Send administrative notices and updates about the Service.
• Monitor and analyze usage patterns to improve the Service.
• Detect, investigate, and prevent fraudulent or unauthorized activity.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers: trusted third-party vendors who assist in operating the Service (e.g., cloud hosting, email delivery) under confidentiality agreements.
• Legal requirements: when required by law, court order, or governmental authority.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you.

5. Data Retention

We retain your account and business data for as long as your account is active or as needed to provide the Service. If you terminate your account, we will delete or anonymize your data within 30 days unless we are required to retain it for legal compliance purposes.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

7. Cookies and Tracking

We use session cookies to authenticate your access to the Service. We do not use third-party advertising cookies or behavioral tracking tools. You can configure your browser to refuse cookies, but this may limit your ability to use certain features of the Service.

8. QR Codes and Public Pages

When you generate a QR sticker, the linked public page exposes only a limited, pre-defined set of fields (design number, fabric specifications). It does not expose personal account information, internal pricing, or other sensitive organizational data.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; object to or restrict processing; and data portability. To exercise these rights, contact us at support@sampleledger.com. We will respond within 30 days.

10. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or by a prominent notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@sampleledger.com.